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Uploading Proof of Coverage
Uploading Proof of Coverage

Where to upload your Proof of Coverage in benefitbay™

Updated over a week ago

Once you have chosen your medical plan and submitted your application, you will need to provide benefitbay™ with Proof of Coverage for your new ICHRA policy.

Required Information for Proof of Coverage:

  • Carrier Name

  • Plan Name

  • Individuals Insured

  • Premium Amount

  • Effective Date

To upload this information into benefitbay™, go to your Employee Dashboard and click on Edit Plan Details.

On this screen, scroll down to the Proof of Coverage/Purchase section and click on Choose File. Upload your saved document and click Save and Continue.

Note: You can only upload one document for your Proof of Coverage. However, if the information is split among multiple documents, please click on the blue Chat bubble in the lower right corner for assistance. You will be able to email multiple Proof of Coverage documents to our Support Team, who will then combine the documents and upload them for you.

In the event more information is required, please check your inbox for communication from our support team.

If you have any questions or issues, you can always reach our support team by

clicking the blue chat bubble in the lower right corner or email us at

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