A Whitelist is a list of e-mail addresses or domain names from where an e-mail blocking program will allow messages to be received. E-mail blocking programs also called spam filters, are used to prevent most unsolicited e-mail messages from getting into subscribers' inboxes. But these programs are not perfect.
One of the fixes to ensure you will receive all your important e-mails is to add a company's URL address to a Whitelist. In order to do this, an employer would contact their IT person and have benefitbay®'s URL and e-mail addresses added to their approved sender's list.
Here are benefitbay®'s URL and e-mails you may want to add to your Whitelist:
URL - app.benefitbay.com - https://app.benefitbay.com/users/sign_in
E-mail - info@benefitbay.com
E-mail - support@benefitbay.com
E-mail - customersuccess@benefitbay.com
E-mail - sandy.kimlinger@benefitbay.com
E-mail - brad.nygren@benefitbay.com
Email - kimberly.pooley@benefitbay.com
Email - kevin.nichols@benefitbay.com
Email - corey.carlson@benefitbay.com
Email - alexis.hernandez@benefitbay.com
Email - leeann.marcase@benefitbay.com
Email - kristina.rosa@benefitbay.com
Email - kelsey.vanderen@benefitbay.com
Email - amy.nordquist@benefitbay.com
Email - kristin.hollatz@benefitbay.com
Email - robert.will@benefitbay.com
If you have any questions or issues you can always reach our support team by
clicking the blue circle bb chat bubble
Located at the lower right corner of your benefitbay® screen.